Managed Services Provider - What is that?

What is a managed services provider?

A Managed Services Provider (abbreviated to "MSP") is a company that provides IT support for others. Such a service is often requested by companies that do not have their own IT department or extensive know-how in the field of IT.

The advantage of managed services is that your own employees no longer have to worry about these tasks, allowing them to concentrate on their core activities. At the same time, management and control remain in your hands.

Typical Managed Services

Managed services cover a very extensive range of IT services. Services to be provided can be, for example, applications, data backup, storage space, security or the monitoring of IT infrastructures.

The most important service, however, is user support (the IT hotline), often also called help desk.

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